Independence Visitor Center Corporation (IVCC) is a private, non-profit organization operating the regional Independence Visitor Center located in Independence National Historical Park. The IVCC supports the hospitality and tourism industries and promotes the diverse historical, cultural, entertainment, and leisure aspects of the five-county Greater Philadelphia region, which includes Bucks, Chester, Delaware, Montgomery, and Philadelphia counties.

The Independence Visitor Center Corporation currently has positions open for hire. 
Full job descriptions and requirements are available for download at the bottom of the page.


PHLASH Customer Service Representative (Part-Time/Seasonal, May - December)

The IVCC is currently seeking a PHLASH Customer Service Representative to act as a goodwill ambassador and main point of contact for customers of the Philly PHLASH Downtown Loop service.

Supervisor: Director of Special Projects

Qualifications and Skills

  • Possesses strong knowledge of the city and surrounding region, and strong communication and time management skills.
  • Must be able to work Saturdays and Sundays (including holidays), in a fast-paced, collaborative environment.
  • Experience in customer service and/or public transit preferred.
  • High school degree or equivalent required. Currently enrolled in college or college degree preferred. 

If interested in applying, please submit a cover letter and résumé to resume@phlvisitorcenter.com.


Visitor Services Representative (Part-Time/Seasonal)

The IVCC is currently seeking hospitality-minded individuals to join our Visitor Services staff.

Supervisor: Director of Visitor Services  

Qualifications and Skills:

  • Possesses working knowledge of Greater Philadelphia region and able to provide visitors directions throughout the area.
  • Maintains working knowledge of current IVCC visitor offerings, tickets, and promotions.
  • Knowledgeable about area attractions, transportation, dining, hotels and the like for visitors needs. Makes reservations on behalf of visitors as needed.

If interested in applying, please submit a cover letter and résumé to resume@phlvisitorcenter.com.


Tourism Surveyor (Part-Time)

The IVCC is currently seeking outgoing individuals to conduct surveys to help us enhance the visitor experience, both in the Visitor Center and onboard the Philly PHLASH Downtown Loop.

Supervisor: Meg Gruwell, Econsult Solutions 

Qualifications and Skills:

  • Ages 18 and older
  • Must have a résumé (limit 1 page)
  • Previous experience in customer service field

If interested in applying, please submit a résumé to gruwell@econsultsolutions.com.


 

 

PHLASH Customer Service Representative

Visitor Services Representative Job Description

Tourism Surveyor Job Description